We recommend visiting the manufacturer's website for specific care instructions.

SPOT REMOVAL

In general, solids should be gently removed and liquids blotted with a white towel, working from the outer edge of the spill toward the center. Next, apply R2Xtra or another spot cleaner certified by the CRI Seal of Approval Program to the stained area. Agitate with a soft bristle brush (do not scrub) and allow solution to dwell on the carpet for a minimum of 10 minutes. When dry, remove by vacuuming. Wet stains, severe stains, or bodily fluids should be removed by a portable extractor. If this does not fully remove the stain, contact a professional cleaner or follow the recommendations in the chart below.

Adhesive - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Alcoholic Bev - Clean with R2Xtra or another general purpose cleaner. Betadine Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner. Blood Clean with R2Xtra or another general purpose cleaner.

Butter - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Chewing Gum - Freeze, then shatter and vacuum. Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Chocolate - Clean with ammonia solution. Follow with R2Xtra or another general purpose cleaner. Coffee Clean with a white vinegar solution or acidic spot cleaner. Follow with R2Xtra or another general purpose cleaner.

Cola - Clean with R2Xtra or another general purpose cleaner.

Cosmetics - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Crayon - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Deicer, Salt - Vacuum and blot. Follow with R2Xtra or another general purpose cleaner.

Excrement - Blot and clean with R2Xtra or another general purpose cleaner. Food Clean with R2Xtra or another general purpose cleaner.

Furniture Polish - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Grease - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Ink - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Lipstick - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Milk - Clean with R2Xtra or another general purpose cleaner.

Mustard - Clean with R2Xtra or another general purpose cleaner.

Nail Polish - Clean with polish remover. Then clean with R2Xtra or another general purpose cleaner.

Rust - Contact a professional.

Tea - Clean with a white vinegar solution or acidic spot cleaner. Follow with R2Xtra or another general purpose cleaner.

Toner - Vacuum, then clean with R2Xtra or another general purpose cleaner.

Unknown - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Urine or Vomit - Clean with a white vinegar solution or acidic spot cleaner. Follow with R2Xtra or another general purpose cleaner.

Wax - Freeze, then shatter and vacuum. Clean with a solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.

Wine - Clean with solvent designed for grease removal. Follow with R2Xtra or another general purpose cleaner.


Vinegar Solution = 1 part water to 1 part white vinegar. Solvent for grease: never apply directly to carpet. Apply to towel.

Ammonia Solution: 1 tablespoon ammonia to one cup water.

General Purpose Spotter: ½ teaspoon of clear dishwashing detergent per one quart of water.

Carpet Care - Commercial

To deal with life’s mishaps and to maintain the beauty of your carpet, we would like to share our “tricks of the trade” in carpet care.

Maintenance: Maintenance is critical for optimal performance. Preventative maintenance, adhering to a well-planned maintenance schedule, and responding quickly to any unforeseen maintenance issues are crucial in protecting your carpet investment.


1. Keep outside areas clean: By maintaining a clean exterior, dirt coming in the building will be minimized. Be sure to keep sidewalks and garages clear of dirt and debris.

2. Use walk-off tiles at entrances: Walk-off tiles should be placed at exterior entrances, as well as in transition areas from hard surface to carpet. Use a course texture tile design to brush soil from shoes in conjunction with a water absorbent tile designed to trap moisture.

3. Identify traffic patterns: Assess the building layout, traffic flow and activities held within various areas to identify traffic patterns within the building.


Generally, private offices will have light traffic; corridors, conference rooms and classrooms will have medium traffic; and entrances, main hallways and workrooms will have heavy traffic. Airports and entries to public spaces such as hospitals, malls and theatres are considered severe conditions. Establish a plan: The frequency and method of cleaning should be based on the guidelines below Hot Water Traffic Level Vacuum Spot Removal Extraction


Traffic Level                                                          Vacuum                                                        Spot Removal                                              Hot Water Extraction

LIGHT: Private Offices, Cubicles                                2x/week                                                          as needed                                                             once/year

MEDIUM: Shared offices, Interior                             1x/week                                                          as needed                                                              twice/year Hallways, Conference Rooms, Classrooms

HEAVY: General Entrances, Main                              1x/day                                                             as needed                                                             4 times/year Hallways, Break Rooms, Work Rooms

Mail Rooms, Patient Rooms, Waiting Rooms

SEVERE OR EXTRA HEAVY TRAFFIC:                            1x/day                                                            as needed                                                          12+ times/year Severe Climates, Cafeterias, Hospital Entries

Patient Rooms, Waiting Rooms